2G plan overwritten after 3G recharge by Vodafone

On 15 january 2016 I activated a 3G pack of 15 rupees on my vodaphone numbr 8874525446 after it got consumed, I tried to use my previous pack of 2G pack of 199 which was still active, but could not. So I called the customer care, but I was shocked to know that, if I activate a 3G pack on my number, then a previous pack of 2G will become void or inactive Or lapsed.

So if the vodafone company has such policy, it should inform us with a warning message that if a customer activates a new 3G pack and if they have any 2G pack will be destroyed. Kindly help me and millions of users of from such type of loss

khalilullah aftab
Kakori 227107, Uttar Pradesh
Email: fxxxxxxb@gmail.com / 16/01/2016 / 12:23 am

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