3G Recharge credit not given by Airtel

Using My Airtel app Recharge done for 125rs 3g internet night on August 1st 12:30 around on my Airtel number 9000683121. However the data balance did not show in app.When contacted customer care they informed me to dial *123*2# and don’t see any data balance of 3g 1gb data. What kinda network takes money and don’t give services. This is not acceptable.
And I had recharged using freecharge for about 259 3g for 1gb day and night. But my 125rs is deducted. Please assist me in getting my money back.

Bala Krishna Mandha
Old Alwal, Secunderabad 500010, Telangana
Email: bxxxxxxxx1@gmail.com / 02/08/2016 / 7:30 am

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