Philips Uday CFL lantern complaint

February 6, 2010
By Sivasubramanian

Philips’s product designers and its Executives who decide to approve and launch a designed new product either do not have design sense or do not have concerns for the problems its customers may face.  The product comes with a charger of a plug type that does not fit into the standard Indian power sockets. The result is that the charger falls off from the socket, or the contact becomes loose. The result is that the lantern’s battery does not get recharged while the user assumes that the lantern must be recharging because he has plugged the charger in. There is also the danger of the loose charger causing a short circuit while plugging it in, or during the recharge (if there is any vibration that causes the charger to loosen).

This is a design flaw that is unexpected of a company like Philips. The company should universally recall the product and replace the chargers.

Sivasubramanian M
Location: 389/1 Perundurai Road
Email: shiva.madras@gmail.com

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