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Spicejet Complaints – delayed arrival and no help from Spicejet
My mother (POONAM GUPTA) is traveling from Pune to Patna today (8th Feb 2010) and she is all alone. I booked the air ticket for her and here is the ticket details -
(1) Spicejet (Flight # SG 212) – 1 stop - Departure – Pune (PNQ) – Mon, 08 February 10, 11:35 hrs Arrival – Kolkata (Calcutta) (CCU) – Mon, 08 February 10, 16:45 hrs (2) Kingfisher Red(Flight # IT 4579) – 0 stop - Departure – Kolkata (Calcutta) (CCU) – Mon, 08 February 10, 18:25 hrs Arrival – Patna (PAT) – Mon, 08 February 10, 19:55 hrs Booking was made through - MakeMyTrip Booking ID – FLT00009076574 Booking Date – Wed, 13 January 10Spicejet was expected to reach to Calcutta at 16:45 hrs, however it reached actually after 18:15 hrs. i.e. after more than 1 hour 30 minutes delay.
Because of this, my mother missed the Kingfisher flight and she is forced to stay back.
When i called up SpiceJet, they refused to help in any regard. They refuse to help on arranging other ticket or to refund the money. My mother is now helpless and she has to wait overnight in Kolkata airport and she has to buy an expansive air ticket for tomorrow morning to catch another flight to Patna.
I’m feeling awful and seek help from consumer forum.
Kindly help.
AMIT Location: PIMPLE SAUDAGAR, PUNE, 411027 Email: amit.csd@gmail.comRelated posts:
