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Complaint against ITBC – Kodak Digital Camera not received since 5 months
I have book a 9.2 MP Kodak Digital Camera (under an offer Get Kodak 9.2 MP Digital Camera worth Rs 7999 for Rs 4799 only + Free 2Nights/3 Days Holiday for a couple worth Rs 5000 + Free Round Trip Air Ticket worth upto Rs 7000* ) through my credit card on 14th Nov 2009. Booking Id 88000 8837. My total amount of Rs 5298 has already been deducted from my credit card.
Initiallly i was told that the order is return because of Door lock.
Later when I e-mail them my credit card statement i was replied “the order (Booking ID 880008837) against your payment was deliver to P SHYAMASHUNDAR REDDY BHOOPALAPALLI ANDHRA PRADESH. Kindly confirm us your address so we can do the needful.”
I already have spoken with Mr. Savio / Sushil Kumar / Jagriti / Sukant Ghosh / Kuldeep Rathi / Richa / Neeraj / Mohsin / Pawan / Heena / Shahjad / Ramnik etc. etc… Till date i have no received the camera.
I already have E-mail them my statement on itbc4u@indiatodaybookclub.com, orders@indiatodaybookclub.com, response@indiatodaybookclub.com, and many more Id every now and then Which i was given by these people. Whenever i call the only reply is Mr . Justin fernedes / Adil / Ravi ( All are floor incharge ) are looking into your case. But these people are never on their seat ( called them more than 20 times since march 2010, and more than 50 times since Jan 2010 ) Everytime they keep me on hold for 15 – 20 mins and than disconnect the call.
I had been through a mental stress and trauma. Some Compliant number given by India Today 423177, 420867, 381147
Kapil Shah Location: Mumbai Email: kapilrshah1@gmail.comRelated posts:
Dear Sir,
Kindly provide the cc statement.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
onlinesupport@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
011-40502424
Dear Sir,
Kindly provide the cc statement.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
onlinesupport@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
011-40502424
Dear Sir,
Kindly provide the cc statement.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
onlinesupport@bagittoday.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
011-40502424
Dear Member
We have come across your on line complaint on
We have gone through your complaint, we request you to kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag it today
Dear Member
We have come across your on line complaint on
We have gone through your complaint, we request you to kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag it today