I am using Uber cabs since long now. Recently Uber was running a promotional offer in which if u refer a friend to use Uber cab (by using a promo code) that person will get a free ride upto Rs.600. And after the other guy completes his ride, the referrer gets a free ride of Rs.600.
Now i have referred almost 20 persons and earned 20 free rides and according to the offer i am eligible to get 10,000 uber credits.
Now yesterday night, i tried signing in to my account and it said “your account is disabled”.
I tried to write to their customer support but all i am getting is a system generated response.
This is unfair on their side as they are claiming false promises and as the offer started getting over they are now suspending accounts.
My friends also facing the same issue. Some are getting emails of paying their outstanding amounts, where in the taxi receipts its showing Rs.0 fare and also in their Uber Payment options free rides are still there.
The Uber offer email which i got is attached.
Kindly help me in this matter as it is false claiming by the company to attract customers and than letting them down.
A wing, F-5 Shamail Complex, Balaji Nagar, Bhayander west, Thane-401101, Maharashtra
Contact No. 9773132927
188.8.131.52 / 16/04/2015 / 4:01 pm