Additional charges by Vodafone towards unsolicited TV service

I am using vodafone postpaid mobile operater with number 9xxxxxxxxx5 since six to eight months. my mobile number with other two numbers are registered on my fathers name. all these three numbers are registered under teachers plan which has a monthly rent of 299 each. during the last bill cycle of 7 february to 6 march vodafone has added additional 150 rupee as vodafone TV in my bill. so istead of coming normal bill of 299+around 40 rupee service tax=340-345, it was 514.11 with additional service tax. i have paid the bill but i came to know it today when vodafone send me the message of reactivation of the same service above. so,i called the vodafone costumer centre and informed them about the same. they replied me that i have used an android aplication with some vague name ALAPAYA and by this app my service has started automatically. But as per my knowledge i have never used such kind of application on my phone and even dont know the name i have given to you above is same as their executive have said to me because it is so unfamiliar and i have listened from, sir i am requesting you to give me justice.

Hafiyol, Himatnagar 383001, Gujarat
Email: / 13/04/2016 / 3:20 pm

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