Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Failed transaction refund from Flipkart – Rs.3,320/- :
Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-…
Bannerghatta Road, Karnataka - 28.06.2013
Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-:
On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h…
Nitin Sawant, Mumbai - 12.08.2009
Delivery by shoppingoutlet.in: Mr. Rahul Dale of Thergoan, Pune, Maharashtra (email: Email: rahuldale[at]gmail.com) ordered a cover for Nokia Lumia 520 Order ID : 3027001056 from shoppingoutlet on 13/06/2014 and i did not receive my product till 24-06-2014. He was getting false assurances from the portal. He posted his complaint with ICF on 24-06-2014 and finally got the product by 01-07-2014.
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Refund from Flipkart – Rs.249/-: Mr. Tapas Kar of Dum Dum, Kolkata, West Bengal (Email: email@example.com) ordered “Karpine Flip Cover for Asus Zenfone 5 A501CG” from Flipkart.com on 13 September,2014. But he received a damaged product and was assured of refund by Flipkart. But the defective product was not picked up and no refund was made even after repeated requests. Mr. Kar posted his complaint with ICF on 27-09-2014 and finally got refund by 01-10-2014.
Tapas Kar, Kolkata, West Bengal
Refund from Indiarush – Rs.1,642/- : Mr. Christy Chris of Jubilee Hills, Hyderabad 500033 ordered a saree from indiarush on 13-06-2017 worth rupees 1642/- Order#100673668. But the product was not good and he returned the saree by courier service [worth 260/-] to the provided address. They credited the amount to the indiarush account credits instead of refunding the money to him. He posted his compliant on 07-07-2017 and the matter was taken up with Indiarush. Customer finally received r…
Jubilee Hills, Hyderabad
Free memory card from Mobilestore:
NISHIT GAIKWAD, AHMEDNAGAR, MAHARASHTRA (Email: nishitgaikwad16[at]rediffmail.com) had ordered mobile phone ( lava iris 349 ) with online shopping site THE MOBILE STORE order no. 3110395016834. At the time of ordering phone there was an offer of free memory card of 4GB. But when he received the phone there was no memory card along with the phone. When he called the costumer care they said they can’t provide the memory card. He posted his complaint with ICF…
Ahmednagar, Maharasthra - 08.07.2013
D’Damas Diamond fall complaint – Rs.14,000/- :
Deepti Gangwar, Jeewan Park, Uttam Nagar, New Delhi-110059 Email: dipsicgeb(at)gmail.com purchased a ring from D’Damas store at shoppers stop in Rajouri Garden, New Delhi on 15/04/12 for her engagement. The diamond fell from the ring and the ring was submitted on 04/10/2012 to the above store. As per the company policy if the diamond falls within six months it will be replaced by the company But the company denied it saying there is no manufa…