Complaint against BSNL for not attending to broadband shifting application:
Mr Amaresh Chandra Das of Kavoor, Mangalore-15, Karnatak had applied in June 2009 for shifting of his telephone with broadband to his new address. His application remain unattended till 23-09-2009 when he posted his complaint in the Forum. ICF took up the matter with BSNL officials who were kind enough to resolve the issue.
Amaresh Chandra Das, Kavoor, Mangalore 15, Karnatak - 30.09.2009
Refund from Snapdeal – Rs.5,494/-:
Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund.
Snapdeal.com - 25.04.2013Haryana
Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re…
Mrs. Rama Priya Prakash Rao, Hyderabad
Cancellation of ticket by Spicejet – Rs.5,000/-:
Ms. Nidhi Mishra, Kanpur, Uttar Pradesh had bought round-trip ticket on Mangalore-Delhi-Mangalore sector for two passengers. The ticket was later split due to change in one of the passengers. There was no change in Ms. Mishra’s journey date but she was surprised to find her ticket had been postponed to a later date by Spicejet. She was not allowed to board the flight on the scheduled date. She had to incur extra expenses due to the sudden deve…
Spicejet - 11.04.2013
Refund from Snapdeal – Rs.4700/- : Mr. Abey K Baby of Kottayam 686605, Kerala purchased an Aquagrand water purifier from Snapdeal in September 2016. After delivery, Snapdeal said they will not arrange installation in Kerala. The vendor said that they will not service Kerala. When the customer raised the issue, he was asked to send the product back to Snapdeal. The customer sent back the product by incurring courier charges but did not receive refund from Snadeal. He posted his complaint with I…
Abe K Baby, Kottayam, Kerala
Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017.
Sd Bhatia, Agra 282005, UP
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014.
Sayantan Das, Howrah, West Bengal
Refund from Across Traveller – Rs.10,000/- – Mr. Kodakandla S Sai of Amalapuram, Andhra Pradesh had paid advance to Across Traveller in September 2016 for Kerala Holiday Package but he neither got booking details nor refund. He posted his complaint with ICF on 03-12-2016 and the matter was taken up with the party. Mr. Sai finally got his money back on 04-01-2017.
Kodakandla S Sai, Amalapuram, Andhra Pradesh
Furniture not delivered by Housefull International – Rs.18,190/-:
Ms. Sudeshna Mukherjee of Hyderabad, Andhra Pradesh placed orders for bed, wardrobe, side table on 06-10-2012. However, until 25-02-2013 delivery was not made and she did not get any assistance from Houseful in resolving the issue. She posted her complaint with ICF on 25-02-2013 and the matter was taken up with Housefull. Finally, Ms. Mukherjee got her money back by 16-04-2013.
Housefull - 16.04.2013Hyderabad