Airtel not deactivating my number

I have been not using my Airtel sim and wanted it to be deactivated. Since i am out of the country for the last two months my wife has been continuously going to the Airtel relationship centers in Kolkata to get my number deactivated.

They are always creating new problems and saying we cannot deactivate the number, without the subscribers presence even though i have authorized my wife to deactivate the number on my behalf. She carries all the documents they ask for and still they are always asking that the subscriber be present or creating some problem or the other.

From the last two months, they have been charging my rental amounts and sending me bills. I just want the amounts reverted and the number deactivated.

Avinash Agarwal
Dumdum, Kolkata 700030, West Bengal
Email: avinashagarwal[@] / 18/06/2015 / 9:14 am

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