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Airtel not disconnecting broadband connection

I have purchased a broadband connection of airtel around 6 months ago. The plan which ive purchased was 2 mbps unlimited data for 599 a month. Around 2 months ago due to an error the line was disconnected. After making several complaints the line got activated but rather than reconnection the company installed a new plan At 2 mbps- 5 GB data only at same rate, when i come to know that we are not getting the same plan i’ve contacted the centre to cancel the line. They confirmed it 4 times over the call. But around 2 days ago i came to know that the line is still active and there is a bill due fot 1400, ive got some calls from the staff who called from the same from the number in concern and i explained the entire error by airtel but at the end of the call he started threatening. I must say the staff of airtel is pathetic. Please look into it. Check out the numbers and owner of the same and get back to me.

Meet Lakum
Ahmedabad 382481, Gujarat
Email: mxxxxxxxxxxx3@gmail.com

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