Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a…
Sunita Sharma, Kota. Rajasthan
Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-:
Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint…
Yatra.com - 16.10.2009
Refund from Snapdeal – Rs.18,999/-: Ms. Dhanya Nair of Pathanamthitta, Kerala (dhanscn[at]gmail.com) placed an order with Snapdeal for a Samsung Galaxy S4 Mini i9192 Black Mist on Cash on Delivery basis. She could not open the courier before making the amount. However, after making the payment, she was astonished to find 2 pieces of wood and one piece of stone in the case instead of the mobile. Blue Dart courier company lodged a complaint with Snapdeal and Ms. Nair also lodged a complaint …
Complaint against Flipkart – Rs.27,290/- : Mr. Partha Pratim Mandal, of 24-Parganas, Kolkata, West Bengal ordered one intel i7 4790k processor of order id-OD405530587719302000 on 20th march,2016 at flipkart of rupees 27,290/-. When he opened the package upon delivery he found the seal was broken and the the processor was missing. There was only a used fan in the box. He lodged several complaints with flipkart for refund but without any success of refund. He posted his complaint with ICF on 30-0…
- Mr. Partha Pratim Mandal, Kolkata
Refund from Homeshop18 – Rs.5,699/-: Mr. Dileep Kumar Gupta of Sultanpur, Uttar Pradesh (Email: shivshantgupta[@]gmail.com) ordered a projector with Homeshop18, and receive this by paying cash 5699/-. But the product did not work and was sent back to Homeshop18. He however did not get refund and posted his complaint with ICF on 05-01-2015. The matter was taken up with Homeshop18 and got his money back by 24-02-2015.
Dileep Kumar Gupta, Sultanpur, Uttar Pradesh
Refund from Akbar Travels (Rs.4,880):
Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012.
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (firstname.lastname@example.org) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
Refund from Lenovo – Rs.16,990/-: Aditi Rindani of Vadodara, Gujarat (aditi.rindani[@]gmail.com) bought a Lenovo p780 phone in January. The phone randomly started throwing tantrums, network connectivity was lost and on one fine morning, it just stopped working, The device was submitted to the service center but she did not get delivery of the same after service. She submitted her complaint at ICF on 25-11-2014 and the matter was taken up with Lenovo. The customer finally got refund for the set…
Aditi Rindani, Vadodara, Gujarat
Repair/replacement of Samsonite AT Prismo Spinner – Rs.9,950/-:
Sarita Hegde Roy, Apollo Bunder Mumbai 400 001, Maharashtra, bought a Prismo Spinner Samsonite bag at Bagzone Lifestyles Pvt.Ltd (New BEL Road, Bangalore 560094). In just one trip the bag got frayed in more than one place and looked old and battered. She registered a complaint on Samsonite India’s online feedback form on 15th October 2012. However, there was no action on the part of the manufacturer / seller to remedy the issue…
Samsonite - 17.11.2012
Refund from Craze n demand – Rs.2,800/-: Mrs. Sunita Baksha, Pune, Maharashtra ordered sarees from crazendamand from their site vide Orders No. 20820 and 20821 dt. 27 March 2018 by paying Rs.2,800/-. She received the sarees on 30th March 2018. After opening the package, it was found that the sarees were totally different from those seen on their website. She sent an email to them requesting refund but there was no reply. She contacted them over phone daily but to no avail. She posted her comp…