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Amazon debited USD 10.99 without consent

On 27 april 2017, amazon debited 10.99 USD feom my citi credit card without informing.

1.My question is how did they debit the amount without any intimation
2. How they charge me in dollars when im indian citizen
3. Even if they charge for peime membership its actually cost 499 which less than 10.99USD.

I have contacted amazon couple of days back, they have taken my details to check, till now no response. Here my intension is im facing unnecessary tensions due to amazon idiotic process.

Minimum cortesy to confirm before the deduction, minimum cortesy to charge in inr instead of dollors when they are doing business with indian citizen, my sincere request to plea penalty on amazon not to happen such things to any other, and request to refund my amount including bank taxes.

Please let me know if any details required.

Kiranpaul Jana
Pocharam village, Hyderabad 500088, Telangana
Email: kxxxxxxxxxxa@yahoo.com


    • Saiyam chhadwa on 23/09/2017 at 11:27 am

    hi kiran paul,
    i have faced same problem as your,
    first check from amazon.com website and log in it ,
    then check prime membership, opt for cancellation of prime membership, and if you haven’t used any of prime membership , like prime video, prime photos, etc. then they will definitely refund your amount.

    • Dayanand on 10/12/2017 at 2:23 am

    Hi friend, today I have been charged $10.99 for prime membership on my citi credit card without my knowledge. i called to citi customer care they are saying only in india u will get otp outside india there is no need of otp for any transaction on citi card. When called to amazon india they are saying please login & check on Amazon.com when checked there is nothing in my acct no any transaction or prime membership active it’s displayed you are not a prime member.Please guide how to get the refund and dispute on this. As blocking and reissuing citi card cost me @ 600 to 700

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