Amazon India not fulfilling the delivery terms

I ordered the products with above mentioned order id on 15 of April 2016 some how i maintained the my old address while placing the order. when i realised i called Amazone call center on 19 of April to change my delivery address and the said ok and send me a confirmation mail. Today on 24 of April when i checked on their site its showing the same old address now when i called them they told me its not possible to change the address. Please fine the attachment having copy of confirmation mail.

Mr. Vivek Rana
Moradabad, Utta 244001, Uttar Pradesh
Email: / 24/04/2016 / 5:54 pm

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