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Amazon not refunding the money

I have ordered a mobile phone from Amazon.in but it was faulty so I returned it back. After few days of return i didnt see my refund and ask them why it is not done till now, they said that it is processed to your bank account by neft transfer. I went to the bank and checked it but it was not there. Then I called them again and asked to confirm the bank account number which they have transfered, they said it is xxxxxxxxxxx1578, which is right so i went and checked again but there was no refund. So i kept them calling everyday and asking for refund. Now 1 month have passed and contacted them again and asked the information of the bank again and this time they say a different account no. xxxxxxxxxx5777. I dont know this bank account as it is not mine. I called them again after few days they are now disconnecting my call purposely.

As they Said me once when i called them ” the money is only transfered if the name on bank account matches the name on amazon account. And as i said i dont know this account than how can my name come on it.

Vinay Mhatre
At. Girijatmaj Niwas, Sukapur, Panvel 410206, Maharashtra
Email: vinaymhatre1980]@gmail.com / 16/10/2015 / 10:12 pm

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