I have ordered an item from Amazon ( order ID : 404-6283300-4919556 ) on 20th October. Below is the item details.
Product : Samsung s6 Gold
Price : Rs 36,900/-
Expected Delivery : 27th Oct – 31st Oct.
Payment mode : Credit card
As per tracking from Amazon, courier details are as below.
Company : DTDC
Tracking ID : D23586534
When I am checking DTDC portal its showing item delivered and it has been received by me whereas on that day ( 24th Oct ), I was not even in Kolkata and none of my family members was there during this period.
I have below concerns/question.
1. If I was not there how come I can received it
2. Whom they delivered and who has signed on behalf of me.
3. This is very expensive stuff then how come they can deliver in such a unprofessional manner where original recipient has not even received yet.
I will be glad if you can check this matter on utmost urgency.
4A, New Road, Deshbandu Nagar, Baguiati, Kolkata 700059, West Bengal
126.96.36.199 / 24/10/2015 / 10:04 pm