ATM withdrawal issue with Bank of Maharashtra

From last 5.5 months we have been following up with Bank of Maharashtra on debit of 10000 through ATM of Punjab National Bank ATM, withdrawal was unsuccessful however amount was debited from ATM, on continuous followup Bank asked to file Arbitration and charged 600 Rs. more .later they confirmed that Cash has been withdrawal and on asking CCTV footage they denied the same saying that it can’t be retrived due to technical issue.

Also attaching the draft received from RBI in reply to the complaint raised with them. Complaint No- 001446.

We seek a ray of hope from here.

Meeta Awasthi
Kanker Khera, Meerut 250001, Uttar Pradesh
Email: abhimanyu.awasthi] / 16/11/2015 / 4:22 pm

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