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Complaint regarding refund from Airbnb

I had planed to travel to BELARUS from DELHI and booked an apartment for my stay through “” on 14 JAN,2018 and made payment of Rs.17760.12 with my CITIBANK Debit card. Due to some personal exigency, I cancelled my reservation on 15 JAN,2018. According to their cancellation policy, I should get total refund of Rs.17760.12(I …

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