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Beware of fake mobile banking, digital payment Apps

Many banks have been regularly educating their customers from time to time to make them aware of various types of online frauds, cyber crimes, phishing and hacking. As a result, the bank accounts can get compromised and customers may lose money due to fraudulent transactions. HDFC Bank, for instance, has recently advised its customer through …

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How to handle your insurance complaints

If you have a grievance, approach the grievance cell of the insurance company first. If you are not happy with their solution, you can escalate the matter to IRDAI. If you are unhappy with your insurance company: >Approach the Grievance Redressal Officer of its branch or any other office that you deal with. Click here for …

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Passenger denied boarding Indigo ordered to pay compensation

Recently, the National Consumer Disputes Redressal Commission, Delhi (the Apex body for deciding consumer cases) upheld West Bengal State Consumer Disputes Redressal Commision’s order on Indigo to pay compensation for denying boarding of passenger who failed to produce copy of credit card used for booking while the passenger had used debit card to booking the …

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Shipment of anti cancer product not delivered on time by Blue Dart

We have booked the shipment By air through Bluedart dated 30 October 2018 from Hyderabad to Baddi. On 03 November 2018, we contacted the customer care of Bluedart and confirmed that the shipment will reach the destination by 05 November 2018 on or before 6:00 pm. We again contacted the customer care on 05 November …

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Complaint against DTDC regarding non-delivery

DTDC, when talking to vasai east office .. they are saying it,s in interior, but in tracking it is shown that home is locked, which never happens according to recipient, I am following up for more than 5 days, they are not even providing the address where the package is. Due to their negligence I …

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Complaint regarding double charges by Ola, Uber

There are increasing complaints about double charging involving cash payment to drivers. Why dont @Olacabs @Uber introduce Receipts from drivers for cash payments. Give your votes whether driver should issue Receipt https://twitter.com/inconsumerforum/status/1029245218149867520

Pathetic customer care and executives, Videocon d2h

Customer care executive not at all helpful and are rude.. they are just good as speaking to an automated voice machine.. you guys don’t know the meaning of “instant credit” while my service needs to start immediately, “instaltly” as you call it, but I have to make so many calls and explain everytime same things …

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