Important terms and definitions in Consumer Protection Act, 1986 (repealed by Consumer Protection Act 2019) A consumer can raise a valid consumer dispute when the goods purchased by him/her suffers defects and the services availed by him/her suffers from deficiencies. Let us see some of the important terms that a consumer needs to be aware …
Briefly stated, the complainant made booking of Bus, Air Ticket as well as Hotel for his visit to Nepal, Kathmandu, through Go Ibibo for the period 23.2.2018 to 26.2.2018. The complainant made booking of Bus Tickets through Opposite Parties on 23.2.2018 from Chandigarh to New Delhi through OPs website postal, but when no confirmation was …
The Employee’s Provident Fund is social security system introduced by our Govt to help people save enough for their retirement. The plan was introduced with the Employees’ Provident Funds Act in 1952 and is presently managed by the Employees’ Provident Fund Organisation (EPFO). One salient aspect of the scheme is with withdrawal facility that is available …
The Complainant’s case is that he booked a tour package for Rs. 61,200/- with the Travel Agency through the Travel Portal. After paying an advance of Rs. 20,000/-, to the Travel Agency, through the Travel Portal, he did not receive the hotel vouchers and other documents. His advance of Rs. 20,000/- was not refunded. Correspondence …
National Consumer Disputes Redressal Commission, New Delhi Before: Hon’ble Mrs. Justice Deepa Sharma, Presiding Member Hon’ble Mr. C. Viswanath, Member Revision Petition No.1146 of 2018 (CC/551/2015, Unit-II, Kolkata – Manabendra Saha Roy Vs. MakemyTrip India Pvt. Ltd.) (First Appeal No.A/668/2016 in the State Commission) The brief facts of the case are that the respondent had …
In a judgement in January 2019, the Apex consumer forum NCDRC has held that a bank is a service provider when it serves a pension account holder and a pensioner is a consumer under Consumer Protection Act, 1986 and can raise a dispute agaisnt the bank for deficiency in service. In the Complaint case it …
The Supreme Court on Thursday set aside a Rs. 1 crore penalty imposed on Star India, broadcaster of the Amitabh Bachchan-hosted game show Kaun Banega Crorepati (KBC), and programme sponsor Bharti Airtel Limited. The penalty dates back to 2008(83 of 2007), when the National Consumer Disputes Redressal Commission (NCDRC) ruled against the two companies in …
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