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Extra money charge in the name of excess baggage by Air Asia
My mother was travelling from Kolkata to Bangalore by AirAsia. She is a senior citizen and she was travelling alone. As per rules, the allowed limit for checkin baggage is 15kgs and cabin baggage is 7kg. At the checkin counter, the staff Ms.Mxxxx Yxxxxx, asked my mother to give her cabin baggage on pretext of …
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