Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Ostore24 – Rs.575/-:
Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013.
Thane, Maharashtra - 25.07.2013
Refund from MakeMyTrip – Rs.18,500/- : Ms. Alka Sachdeva, Okhla, Delhi booked ticket for her son under booking no. IN1410B4S146301 for the sector Mauritius to Delhi. She cancelled this on 16 Jan 2015 and ask for the refund. Makemytrip confirmed the refund of Rs.18,500/- will be made after the deduction. MMT said that refund will be processed within 5 days. However, even after a month the customer did not get refund. She posted her complaint with ICF on 19-02-2015 and the matter was taken …
Alka Sachdeva, Okhla, New Delhi
Refund from Paytm – Rs.350/-: Mr. Sanjoy Mohanty of Rourkela, Odisha purchased a wireless mouse from paytm on 24/12/2014 having order no 702357755 but found it was a defective one. He requested Paytm for replacement but Paytm on 20-01-2015 and the issue was resolved. The customer got his money back on 23-01-2015.
Sanjoy Mohanty, Rourkela, Odisha
Complaint against Omaxe Ltd. for non-receipt of refund money – Rs.3,00,000/-:
Mr. Yogesh Chandra Srivastava of Lucknow (email@example.com) had paid Rs 300,000/- to Omaxe Ltd. towards pre-booking amount of a flat in the Jaipur project thru second purchase. The title & assignment was duly registered by Omaxe in Mr. Yogesh’s and his wife’s name. As the builder had not acquired land for the project and it was getting delayed, Mr. Yogesh applied for refund on 12/03/2009. However, he did no…
Omaxe - 07.01.2010
Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013
Cash not dispensed in ATM but account debited – Rs.2,100/-:
Mr. N.C.Baruah of Bangalore (firstname.lastname@example.org) used his UBI ATM at State Bank of India Sadasivanagar personal banking branch ATM on 5/4/09 to withdraw cash. Although the transaction was declined, his A/C with UBI was debited without cash being dispensed and without any transaction slip. Mr. Baruah had registered a complaint with UBI online, SBI online as well as with UBI Dibrugarh Branch, Assam, by filling in the complaint form. Howe…
United Bank of India - 29.01.2010
Refund from sports365.in – Rs.151/-: Mr. Sujeesh Paul, of Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala (sujeeshgeorgepaul[@]hotmail.com) placed an order for a Quechua RAINCUT ZIP JACKET JUNIOR on 13th June, 2014 with sports365.in. He received the product and found the price tag on it stating MRP (Inclusive of all Taxes) only Rs. 699 whereas he was charged total amount including taxes Rs. 849.15. He approached sports365 for refund of excess amount but did not get any positive response. He p…
Karakunnam, Puthupadi P.O., Muvattupuzha, Kerala
ICICI Bank levies penal charges without intimation – reversal requested by customer:
Dr.Boopathi Manickam of Madurai (psbmmba(at)yahoo.co.in) on 14-10-2009 – ICICI bank had debited Rs.365.00/- on 07/03/2009 as penal charges for Jan 2009 and Rs.358.48/- on 28/03/2009 as penal charges for Feb 2009 from the customer’s current a/c. without intimation about upward revision of monthly average balance. The customer complained to the branch manager many times orally and also in writing. Since no …
ICICI Bank - 24.10.2009
Complaint against Syberplace for refund – Rs.8,649/-: Ashok Jagtap of Pune 411046, Maharashtra ordered for an Asus zenfone max mobile handset with Syberplace Esolution on 29 feb 2016. He was told that the delivery would be made within 7-13 days. However, he neither got the phone nor refund. There was no assistance from Syberplace. Mr. Jagtap posted his complaint with ICF on 19-03-2016 and the matter was taken up with the parties concerned. After continuous follow-up, the customer got his…
- Ashok Jagtap, Pune 411046, Maharashtra