Refund from Miracas – Rs. 2,890/- : Ms. Deeksha Shetty of Bangalore, Karnataka placed an order with miracas.com on 29.04.2016 and made online payment of Rs 2890. There was a delay in shipment and she called them several times to enquire about the reason for delay. Every time she was given misleading information and finally they sent a message on 23-06-2016 that the order has been cancelled since it was out of stock. The company said that they will give refund voucher but the customer wanted …
Deeksha Shetty, Bangalore, Karnataka
Refund from Housefull – Rs.4,420/-: Mr. Arnab Sircar of Kolkata, West Bengal had ordered for some furniture with Housefull. Out of many items one sofa was not delivered and Mr. Sircar raised a complaint with Housefull. Due to delay in delivery, the customer asked for cancellation and refund. However, the company did not respond or act even after many emails. The customer posted his complaint with ICF on 04-12-2015 and the matter was taken up with the company. The customer got his refund by 10-12…
Mr. Arnab Sircar, Kolkata, West Bengal
Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company:
Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced.
Samsung - 10.07.2009
Refund from Snapdeal – Rs.5,494/-:
Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund.
Snapdeal.com - 25.04.2013Haryana
Complaint against mumbai-flower-shop.com for non-delivery – Rs.1,399/-:
Mr. Ajay Ojha of Kharadi, Maharastra ordered for bunch of flower worth Rs 1399 on 13th Feb through http://www.mumbai-flower-shop.com/. Although the amount is transfered but flower was never delivered. Mr. Ojha followed up with the site for last 2.5 months but the amount was still not credited to his account. He posted his complaint with ICF on 25-04-2013 and finally he got his refund by 29-04-2013.
mumbai-flower-shop.com - 29.04.2013Kharadi, Maharastra
Refund from Go Ibibo – Rs.7,493/-: Mr. Mohammed Sanjeliwala of Anand, Gujarat 388001 have booked online Air ticket from Go Ibibo Website. When he booked the ticket they showed that if cancelled only Return Ticket will be refundable. However, when the customer expressed his intention to cancel the ticket he was told he would not get any refund. Mr. Sanjeliwala posted his complaint with ICF on 23-08-2016 and the matter was taken up with Go Ibibo. After follow-ups, the customer got the mutually …
Mohammed Sanjeliwala, Anand, Gujarat
Complaint against Big Bazaar for selling adulterated Gopi Ghee:
Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als…
Big Bazar - 12.10.2009
Voltas AC unit replaced:
Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010.
Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Refund from Fitnessworld.in – Rs.2,198/- : Mr. Akshat Mangla of Gurgaon, Harayana had placed an order for INR 2198 on 15-Sep-2016 with fitnessworld.in. The company claimed to have shipped the product on 19-09-2016 but the customer did not get the product and there was no information from the courier company. He contacted Fitnessworld many times but was given false assurances every time. So he posted his complaint on 02-11-2016. The matter was taken up with Fitnessworld and finally Mr. Mangla g…
Akshat Mangla, Gurgaon, Harayana