Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by…
Kishan Kalariya, Bangalore
Samsung Mobile service complaint Rs.11,400/-:
Mahesh Vijay Shreyas of Marampally PO, Aluva, Ernakulam, Kerala (Email: maheshvijay82(at)gmail.com) had purchased Samsung GT B7722 Star Duos Mobile on 30/12/10. From the date of purchase till the complaint he had given the set for servicing 7 times for issues relating to memory. The problems persisted even after replacement of mother board and other parts. Mr. Mahesh posted his complaint with ICF on 03-05-2012 and finally got refund for the produc…
MakeMyTrip.com fails to pay full refund – Rs.1000/-:
Mr. Soutik Das (firstname.lastname@example.org) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010.
Makemytrip.com - 26.01.2010
Refund from Valuecart – Rs.2696: Mrs. Satabdi Deb Prasad, Siliguri placed an order for Xiaomi by enrolling with Zestmoney on 27-01-2017. The product was despatched on 30-01-2017 however the customer had cancelled the order immediately on 31-01-2017. The cancellation was acknowledged by Valuecart who asked the customer not to accept the product. The product was thus returned to Valuecart and was redelivered on 20-03-2017. Meanwhile, Zestmoney had deducted EMI from the customer’s account despite …
Satabdi, Siliguri 734014 State: West Bengal
Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0…
XLRI, Jharkhand - 08-09-2013
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Snapdeal – Rs.3,000/- : Chedoma Bhutia, Gangtok 737101, Sikkim ordered a makeup product for Rs.3000 against COD through snapdeal. The product received by her was of Rs.500/-. She was unable to contact customer care, hence I contact the seller address given on the parcel. The seller said amount will be refunded one the parcel is received back. The parcel was delivered back on 5th December but the Seller did not refund money and there was no assistance from Snapdeal. Ms. Chedoma poste…
Gangtok, Sikkim 737101
Refund from Snapdeal – Rs.5,494/-:
Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund.
Snapdeal.com - 25.04.2013Haryana
Complaint against mumbai-flower-shop.com for non-delivery – Rs.1,399/-:
Mr. Ajay Ojha of Kharadi, Maharastra ordered for bunch of flower worth Rs 1399 on 13th Feb through http://www.mumbai-flower-shop.com/. Although the amount is transfered but flower was never delivered. Mr. Ojha followed up with the site for last 2.5 months but the amount was still not credited to his account. He posted his complaint with ICF on 25-04-2013 and finally he got his refund by 29-04-2013.
mumbai-flower-shop.com - 29.04.2013Kharadi, Maharastra