Refund from Indiaemporium.com – Rs.2,899/-:
Arun P Thampi of Chengelpet, Kancheepuram Chennai 603202, Tamilnadu (Email: arunpthampi(at)gmail.com) placed an order with on October 27, 2012 at indiaemporium.com by paying full amount. Of Rs.2,899/-. Since the day, the order was in processing status and Mr. Thampi lodged a complaint regarding this on December 04,2012. He did not receive any response and his calls were not attended to. He posted his complaint with ICF on 16-12-2012 and finally got …
Complaint against mumbai-flower-shop.com for non-delivery – Rs.1,399/-:
Mr. Ajay Ojha of Kharadi, Maharastra ordered for bunch of flower worth Rs 1399 on 13th Feb through http://www.mumbai-flower-shop.com/. Although the amount is transfered but flower was never delivered. Mr. Ojha followed up with the site for last 2.5 months but the amount was still not credited to his account. He posted his complaint with ICF on 25-04-2013 and finally he got his refund by 29-04-2013.
mumbai-flower-shop.com - 29.04.2013Kharadi, Maharastra
Refund from Naaptol – Rs.4,373/- :
Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-…
ChanndaNagar, Andhra Pradesh - 20.06.2013
Refund from Makemytrip – Rs.6,688/-: Mr. Anshu Tomar of Hyderabad, Telengana booked Spicejet ticket from Hyd to Del- SG226 (Travel date: 25 Dec 2014) & Del to Hyd ( Travel date: 4 Jan 2015)-SG235. He subsequently cancelled his Spicejet tickets on 24-12-2014 due to operational issues of Spicejet. However, Spicejet had cancelled the flights but this was not intimated to the customer by Makemytrip. He assured of a full refund but it was not coming through. He posted his complaint with ICF on 20-01-…
Mr. Anshu Tomar, Hyderabad, Telengana
Prestige Grinder servicing by TTK:
Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.
TTK Prestige - 06.12.2012
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Indiatimes Shopping – Rs.5,999/-:
Mr. Sunil Kumar, near bala chowk. mohan garden 110059, Delhi (Email: lokesh2347(at)gmail.com) purchased TCL mini laptop(after reading the misleading ad in the times of india), order no -3001076490, for 5999 + 299 (shipping charges.) the product was of substandard quality, and it stopped working after very short time. He emailed to Indiatimes Shopping and registered a case for replacement. After telephonic conversation with Aramex (courier partner…
Failed transaction refund from Flipkart – Rs.3,320/- :
Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-…
Bannerghatta Road, Karnataka - 28.06.2013
Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra