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Complaint regarding online shopping returns

Product not picked up after long time. Value: Aks Fusia pink dress 797.and Aks black kurta 545. I requested for return 27th Dec 2018.they told they will pick up before 3rd Jan 2019. bt not done.i complained on 4t Jan.they r just answering that they r working on it that’s it’s.i think this is becoz …

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