I had placed an order on club factory online shopping app. they displayed the company like it’s an international company with internationally made clothing and the pictures of clothing and items too looked very good. They took a month to deliver the products n I panicked because they dint have appropriate contact numbers or any form of contact for the order Suddenly one day without prior information they delivered the products. .. they were the worst quality products made in Delhi and even the colours were different from what I had ordered , they just randomly delivered what colour and size what was available. Looking at the products I felt so angry because they have portrayed a very different image online about their products. this is the worst experience of buying I have ever had , they was no way of contacting them n speaking to their customer care and there were so many numbers available online in the name of club factory that I got forged into a fraudulent transaction on my credit card by a customer care number that claimed to be from club factory company . Somehow my bank blocked my card but they managed to forge 6000 rupees from my credit card saying they are returning the amount to me. I downloaded the original club factory app and I got to know that they have no numbers to contact except for a message system which was also very dormant n unattended to .i shipped all their products back , and they messaged me that they have refunded my amount and but I dint receive any amount back . I demand a return and a compensation for all the unnecessary trouble This fraudulent company has caused me? It’s so irresponsible and deceitful for club factory to send products without checking. It’s shameful that they are selling such cheap clothes and are overpricing it n fooling customers.

Aashita Warwale
Andheri west, Mumbai 400061, Maharashtra
Email: axxxxxxxxxxxw@gmail.com

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