Refund from Limeroad – Rs.644/- : Ms. Tanusree Bhowmick of Durgapur, West Bengal had ordered a pair of jeans from Limeroad.com, order number: 0006661754, amount Rs.644 paid though net banking. The product was returned by the customer twice due to unmatched order and finally refund was sought on 18th Nov.2016. Even after Limeroad’s email confirmation of refund, the customer did not get refund even after two weeks. She posted her complaint with ICF on 02-12-2016 and the matter was taken up with Li…
Tanusree Bhowmick, Durgapur, West Bengal
Refund from Expedia.com – Rs.9,925/-:
Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.
Refund from Flipkart.com – Rs.13,732/-:
Asif Khan of Kulupwadi Boriwali East, Maharashtra ordered for a Nikon camera on 02-02-2013 with flipkart.com. He received a mail stating that there will be a delay in delivery and therefore Mr. Khan cancelled the order. However, Mr. Khan was surprised to find that the order was delivered despite cancellation. Since he had already bought a camera from the market he requested flipkart to arrange for reverse pickup and refund the money. However, despite r…
Flipkart.com - 27.04.2013Boriwali East, Maharashtra
Refund from Huawei – Rs.8,999/- : Mr. Vishal Sevak of Rajkot 360001, Gujarat ordered Honor 5C mobile from https://store.hihonor.com/in. on 12 Augast 2017. He paid for same phone on same site via credit card, the value of mobile is Rs.8999. On same day he cancelled the order #6710107960. Since then he was in touch with customer care of company via mail and phone calls but there was no response from the company. Mr. Sevak registered his complaint with ICF on 02-10-2017 and the matter was take…
Mr. Vishal Sevak, Rajkot 360001, Gujarat
Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-:
Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010.
Mr. Jaikesh Sudheer, Bangalore - 22.03.2010
Refund from Bagittoday – Rs8,150/-
Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu
(Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac…
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
Complaint against BSNL for not attending to broadband shifting application:
Mr Amaresh Chandra Das of Kavoor, Mangalore-15, Karnatak had applied in June 2009 for shifting of his telephone with broadband to his new address. His application remain unattended till 23-09-2009 when he posted his complaint in the Forum. ICF took up the matter with BSNL officials who were kind enough to resolve the issue.
Amaresh Chandra Das, Kavoor, Mangalore 15, Karnatak - 30.09.2009
Samsung Mobile service complaint Rs.11,400/-:
Mahesh Vijay Shreyas of Marampally PO, Aluva, Ernakulam, Kerala (Email: maheshvijay82(at)gmail.com) had purchased Samsung GT B7722 Star Duos Mobile on 30/12/10. From the date of purchase till the complaint he had given the set for servicing 7 times for issues relating to memory. The problems persisted even after replacement of mother board and other parts. Mr. Mahesh posted his complaint with ICF on 03-05-2012 and finally got refund for the produc…
Billed more than MRP by Hindware – Rs.844/-:
Mr. Sasank Motamarry of Hyderabad, Andhra pradesh (Email: mvvnsasank(at)gmail.com) purchased a Florence seat cover at HSIL secunderabad office located at Ashoka Bhupal Chambers, 5th floor on 24th November 2012. He was charged an amount of 2700/- INR ( Reciept # 51194) informing that the orginal cost is around 3100/- INR and with a 15% discount. Infact the bill was directly made for the 2700/- amount, there was no original cost, no discount mentione…