Refund from Indiarush – Rs.1,642/- : Mr. Christy Chris of Jubilee Hills, Hyderabad 500033 ordered a saree from indiarush on 13-06-2017 worth rupees 1642/- Order#100673668. But the product was not good and he returned the saree by courier service [worth 260/-] to the provided address. They credited the amount to the indiarush account credits instead of refunding the money to him. He posted his compliant on 07-07-2017 and the matter was taken up with Indiarush. Customer finally received r…
Jubilee Hills, Hyderabad
Refund from Snapdeal – Rs.5,899/- – Moon Moon Das of Tezpur, Assam placed an order with snapdeal bearing no.?? 18999303395 on 10th may’17 of Casio watch for an amount of Rs.5799/-. The courier company refused to make door delivery and the customer therefore cancelled the order as it was not feasible to collect it from a long distance. Snapdeal assured refund in 4-7 business days, but till customer did not receive refund even after 4 weeks. She posted her complaint with ICF on 09-06-2017 and the …
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.
Kailash Vatika, Patna, Bihar
Refund from MakeMyTrip.com:
Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010.
Mr. Volodymyr, Ukraine, Kiev - 26.05.2010
Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015.
Mr. Ramachandra Prabu, Chennai
Refund from Flipkart – Rs.5,999/-: Mr. Dinga Sailo of Aizawl 796001, Mizoram ordered a mobile handset from Flipkart.com on 6th January 2015 for Rs.5999/-. When the parcel was deliver, he found journals and magazines instead of mobile device. He reported this to Flipkart but no steps were taken to resolve the issue. He posted his complaint with ICF on 24-01-2015 and the matter was taken up with Flipkart. The customer finally got his money back on 30-01-2015.
Mr. Dinga Sailo, Aizawl 796001, Mizoram
Refund from Miracas – Rs. 2,890/- : Ms. Deeksha Shetty of Bangalore, Karnataka placed an order with miracas.com on 29.04.2016 and made online payment of Rs 2890. There was a delay in shipment and she called them several times to enquire about the reason for delay. Every time she was given misleading information and finally they sent a message on 23-06-2016 that the order has been cancelled since it was out of stock. The company said that they will give refund voucher but the customer wanted …
Deeksha Shetty, Bangalore, Karnataka
Prestige Grinder servicing by TTK:
Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.
TTK Prestige - 06.12.2012
Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018.
Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (email@example.com) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009