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Broken TV from Ebay vendor, no replacement or refund so far

I purchased 19th June 2017 full payment online at ebay.in 42 inches BlackOx Smart Tv with 5 yrs warrenty. But received after 25th day a parcel through FedEx and when ebay service man came to install, he opened the packet and found broken Tv. After that I didnt get any replacement not any refund from Ebay, my claim ID:3024416 PAISAPAY ID:45543946593.

Ipshita banerjee
Saltlake, Kolkata 700064, West Bengal
Email: ixxxxxxxxxxe@ymail.com



1 comment

    • ebay on 08/08/2017 at 4:39 pm

    Dear ipshita_ba,

    We are sorry to hear that you’ve been having this experience. Since we can’t reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

    Regards,
    Team eBay

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