BSES Yamuna Not Retrun my Amount Rs 18230/-

I made a Payment through Mobile Banking to BSES Yamuna of Rs 18320. but after entered Transition password it show error. so i again do the process of payment. and bank twice paid to yamuna BSES. I went to the BSES office and asked to return my amount Rs 18320 we no one hearing me. and all BSES person tell to me that the amount will adjusted in my future bills. it is a very big amount for me. and approx 1 year bill value so, i request to you please give my at least 15000/- and there is no rule that BSES hold consumer Fund.

Bagichi allauddin, Pahar Ganj, New Delhi 110055
Email: vikas] / 30/10/2015 / 2:14 pm

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