BSNL broadband connection complaint

I take a BSNL landline and broadband (Koraput, Odisha circle) on June-2015. But I am getting problem with broadband and Landline from that time. I am very much annyoed by this BSNL broadband service. My complaints are :
1. BSNL employees does not cooperative towards customers.
2. They dont have much idea about Broadband plans. (At the time of plan purchase he told me that “you can make calls all over India for fre between 9:00PM to 7:00PM “, but after I saw the bill over net and asked to the customer care, they told me that the free call is not available on your number due to Govt service holder)
3. They have not listed (hard-copies) listed properly, Broadband plans on their notice board.
4. Phone bills increases day by day without any reason.
5. There are always disturbance in the BSNL phone.
6. The broad band works for one hour and then again goes-off, then works for 1-2 hour and again goes off . I call the customer care many times to ask about my problem and solve it. But there is no satisfactory replay.
7. Whenever i tried to contact with JTO , he frequently not present in the office

Chandrachuda Panda
Main road, Semiliguda, Dist-Koraput, Semiliguda 764036, Odisha
Email: chandrachuda6[ / 22/08/2015 / 9:26 am

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