Refund from Snapdeal – Rs.1600/-: Ms Shagufta Sulaiman, Kolkata, West Bengal ordered hp laptop battery from Snapdeal online shopping site. But when she didn’t get any update on getting the product she bought it from the market because of urgent need. When the product was received from Snapdeal, she saw it didn’t get fit into her laptop. She immediately lodged a complaint with Snapdeal and also wrote to them. After repeated reminders pickup was done after due verification and inspection of th…
Shagufta Sulaiman, Kolkata, West Bengal
Refund from Hike wallet – Rs.8000/- : Kishor Kunal of Gomti Nagar, 226010, Lucknow, Uttar Pradesh had loaded Rs.8000 in his Hike wallet. However, later when he tried to withdraw money to his bank account, he was unable to do so. The option of withdraw money was not working whenever attempted and there was no response to his emails. Mr. Kishor posted his complaint with ICF on 11-01-2018 and the matter was taken up with Hike. Mr. Kishor got his money back on 25-01-2018.
Kishor Kunal, Gomti Nagar, 226010, Lucknow, Uttar Pradesh
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Billed more than MRP by Hindware – Rs.844/-:
Mr. Sasank Motamarry of Hyderabad, Andhra pradesh (Email: mvvnsasank(at)gmail.com) purchased a Florence seat cover at HSIL secunderabad office located at Ashoka Bhupal Chambers, 5th floor on 24th November 2012. He was charged an amount of 2700/- INR ( Reciept # 51194) informing that the orginal cost is around 3100/- INR and with a 15% discount. Infact the bill was directly made for the 2700/- amount, there was no original cost, no discount mentione…
Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-:
Mr. Sai Shankar of Hyderabad (sn.saishankar(at)ril.com) bought tickets through Yatra.com by credit card on 27.03.09 (round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem …
Yatra.com - 08-08-2009
Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.
Mumbai 400022, Maharashtra
Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i…
M Navaz, Mangalore, Karnataka
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Refund from Yepme – Rs.674/-: Mr. Vikram Rathod of Gandhinagar, Gujarat ordered an Item on 11th October on yepme.com and cancel it on 12th October. But until 14th December they did not refund his money. His emails and telephone calls went in vain. Finally, he posted his complaint with ICF on 14-11-2016 and the matter was taken up with Yepme. Mr. Rathod got his refund by 24-11-2016.
Vikram Rathod, Gandhinagar, Gujarat