Builder not refunding money

I am writing hereby the complaint against builder for non-refunding of booking amount.

Builder name: Natures Green Infratech Pvt Ltd
Project name: Sai Residency II, Near Sec 110, Noida

Complaint details:
I have booked a 1BHK flat in above project on 1st Oct 2014 and paid booking amount of INR1,87,000/-. Project was in Abadi land and was earlier approved by District Panchayat at the time of booking. But after around a month, Noida authority’s approval became mandatory for residential constructions in Abadi land, following which construction was stopped by builder. On contact builder, we were told verbally that approvals are in process and will take around 2 months. But till date no approval is take for the same.

I visited builder’s office in March 2015 for unit cancellation and refund, but I was told verbally to wait for 6 months and if approvals are not done, I will get the money back.

Again I visited builder’s office on 8th Oct 2015 and submitted a written application for unit cancellation and refund. But I was told that refund policy is of 3 months with 20% deduction. 4 months are over but till date I haven’t got any positive response from builder. I have been making phone calls 2-3 days a week but most of the times my calls are not answered and If the call is answered, no solution is given, rather they ask for more time to refund.

Copies of payment receipts and unit cancellation application are attached herewith. Kindly help to resolve the problem.

Awaiting for an earlier response.

Jagpreet Singh
Kharar, Mohali 140301, Punjab
Email: / 10/02/2016 / 9:57 pm

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