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Cable operator not responding for problems

The cable operator by name starnet cable services, padmanagar phase 2,hyderabad. Has installed the set top box of Hathway in my residence. However he is collecting the charges and n a monthly basis and issues a bill, but when there is any problem and if we try to contact on the number mentioned in it no one answers the call or responds back, even we tried calling the alternate number but no one responds on that also. Since 4days my set top box is not working and no one is responding even the address on the bill provided is not clear.

So want to raise a complaint against them and hope that you resolve the issue and take some action in this regards

Bala bhaskar Venkata naga
Quthbullapur, Hyderabad 500055, Telangana
Email: bxxxxxxxxx3@gmail.com

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