Replacement of Iball Mobile Phone -Rs.7,100/-: Mr. Kaustabh Sen of Kolkata 700006, West Bengal (email@example.com) had given his phone for repairs to the service center on 09/10/2014. They said that the model had been discontinued and hence it was not possible to repair or replace the phone. Customer was asked to settle the issue by paying Rs. 843 for which they would provide him with a phone slightly better in features. The customer was not happy about the warranty for the product. T…
Kaustabh Sen, Kolkata, West Bengal
Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013.
Ahmedabad, Gujarat - 20.05.2013
Refund from Toolwale – Rs.9,731/-: Mr. Anish V Nair of Changanasserry 686546, Kerala placed an order with Toolwale.com for f&d tower speake valued at Rs 9731 on 24/09/2016. Since they failed to deliver the product , Mr. Nair asked for refund. Mr. Nair has been trying to get the refund for the last two months but refund was not made. He posted his complaint with ICF on 07-12-2016 and the matter was taken up with the parties concerned. After follow-ups, the amount was refunded on or about 30-1…
Anish V Nair, Changanasserry 686546, Kerala
Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 :
Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th…
Ravin Ranjan Sinha, Gurgaon
Refund from styletag.com – Rs.3,948/-: Ms. Swati Jain of Agra, U.P (jainswati16[@]gmail.com) placed an order with styletag.com on 18-10-2014 for 5 items but received one one after one month and remaining items were not delivered. There was no response from the portal to her complaints. She posted her complaint at India Consumer Forum on 22-11-2014 and the complaint was taken up with the portal. After continuous follow-up the customer got refund by 09-12-2014.
Ms. Swati Jain, Agra, U.P
Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-:
Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p…
ABN AMRO - 04.11.2009
LIC not reissuing survival/maturity benefit cheque:
Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013.
Life Insurance Corpn. of India - 12.04.2013
Cash not dispensed in ATM but account debited – Rs.2,100/-:
Mr. N.C.Baruah of Bangalore (firstname.lastname@example.org) used his UBI ATM at State Bank of India Sadasivanagar personal banking branch ATM on 5/4/09 to withdraw cash. Although the transaction was declined, his A/C with UBI was debited without cash being dispensed and without any transaction slip. Mr. Baruah had registered a complaint with UBI online, SBI online as well as with UBI Dibrugarh Branch, Assam, by filling in the complaint form. Howe…
United Bank of India - 29.01.2010
Refund from Indiatimes Shopping – Rs.5,999/-:
Mr. Sunil Kumar, near bala chowk. mohan garden 110059, Delhi (Email: lokesh2347(at)gmail.com) purchased TCL mini laptop(after reading the misleading ad in the times of india), order no -3001076490, for 5999 + 299 (shipping charges.) the product was of substandard quality, and it stopped working after very short time. He emailed to Indiatimes Shopping and registered a case for replacement. After telephonic conversation with Aramex (courier partner…
Refund from Rediff.com shopping Rs.555/-:
Zaheer Naik, Vishal Nagar, Hubli-580024, Karnataka ordered through rediff shopping an Electric air compressor tyre pump with the confirmed order no. 7399362 by paying Rs.555. On 17th Sep he got a mail from Rediff that the order was reversed, and the amount would be refunded. Mr. Naik did not receive refund and posted his complaint with ICF on 30-10-2012. He finally got his refund on 7.11.2012.
Zaheer Naik, Vishal Nagar, Hubli