Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar of Mumbai, Maharashtra had placed an order for Whirlpool microwave oven on 18-10-2014 with Snapdeal. The product was received in a damaged condition which was reported to Snapdeal immediately. Snapdeal was not attending to the issue properly and were giving non-committal responses. Mrs. Poddar posted her complaint with ICF on 21-01-2015 and the matter was taken up with Snapdeal. After many follow-ups, the issue was resolved to the c…
Mrs. Sangita Poddar, Mumbai
Refund from Jetairways – Rs.9,114/-:
Pankaj Joshi, Arambagh, Delhi (Email: pankajjoshi_88[at]yahoo.com) booked a ticket with Jetairways, which was subsequently cancelled on 30.04.13 through online website and JetAirways generated refund receipt no.04914767635 of amount 9114 stating that amount will be credited within 7-10 working days. However, even after 40 days he had not received refund. He posted his complaint with ICF on 10-06-2013 and finally got his refund by 15-06-2013.
Arambagh, Delhi - 19-06-2013
Cash not dispensed in ATM but account debited – Rs.2,100/-:
Mr. N.C.Baruah of Bangalore (email@example.com) used his UBI ATM at State Bank of India Sadasivanagar personal banking branch ATM on 5/4/09 to withdraw cash. Although the transaction was declined, his A/C with UBI was debited without cash being dispensed and without any transaction slip. Mr. Baruah had registered a complaint with UBI online, SBI online as well as with UBI Dibrugarh Branch, Assam, by filling in the complaint form. Howe…
United Bank of India - 29.01.2010
Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her…
Sujita Kushwaha, Bangalore 560100, Karnataka
Ramkumar Kaleeswaran, Bangalore, Karnataka
Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit…
Refund from Shopclues.com – Rs.848/-: Mrs. Sabahat Sisodia of Dwarka, New Delhi (sabahatsisodia[@]gmail.com) ordered a Blue Tooth headset on 23rd October with shopclues.com but the product was not delivered even after three weeks. She posted her complaint with ICF on 14-11-2014 and the matter was taken up with the portal. Customer got refund by 09-12-2014.
Mrs. Sabahat Sisodia, Dwarka, New Delhi
Refund from Red Bus / Travel services for changing bus service:
Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t…
Redbus.in - 31.03.2013Chennai
Refund complaint against MakeMyTrip – Rs.62,589/-:
Mr. Xavier Selvaraj of Chennai, Tamilnadu (sales.suryaasys(at)gmail.com) had booked through MakeMyTrip on 7th for his cousin to Mexico after confirming that no transit visa is required. However, Air France did not allow him to board the flight from Mumbai. MakeMyTrip had told him to make his own arragements from Mumbai and they said they bear the expenses and fare difference. However, MMT failed to reimburse Mr. Selvaraj and his reminders an…
Makemytrip - 02.08.2010
Refund from Homeshop18 – Rs.5,699/-: Mr. Dileep Kumar Gupta of Sultanpur, Uttar Pradesh (Email: shivshantgupta[@]gmail.com) ordered a projector with Homeshop18, and receive this by paying cash 5699/-. But the product did not work and was sent back to Homeshop18. He however did not get refund and posted his complaint with ICF on 05-01-2015. The matter was taken up with Homeshop18 and got his money back by 24-02-2015.
Dileep Kumar Gupta, Sultanpur, Uttar Pradesh
Faulty blackberry delivered by Rediff Shopping – Rs.3,923/-:
Shirish Dalal of Andheri West, Mumbai 400 058, Maharastra Ordered Blackberry 8330 World Edition mobile from Rediff shopping. Order no – 7468136. He received the product and made payment of Rs.3923 COD. When he opened the pack later he found the device was defective. He tried calling Rediff contacts and send emails but there was no response from them. He posted his complaint with ICF on 17-11-2012 and ICF pursued the matter with R…