Cash not dispensed by BoB ATM, but money debited

Respected sir, my self satya prakash gupta my saving account is 4xxxxxxxxxxxx5 in bank of baroda branch islamganj dist. shahjahanpur up 242220.
sir on 8th may 2016 I go to union bank atm for money in labour chowk khora noida oppsite sec 57-58 noida. I swipe bank of baroda debit atm card in union bank for 10000 rupee but case not dispensed in atm and debit 10000 rupee in my account. Then i call to customer care and registered my complaint of case not dispensed in atm and debit in account and also inform to branch manager by call and message .
both ask me that my money will be refund in 24 hours or within 7 working days . but problem remains same till now my ruppee has not been refunded by bank.
I also given complaint to bob branch manager in written. but sir my problem has not solved till now. sir my belong in lower middle class. i have serious problem in myself. please help me. my bob complaints no. 201605082282.
sir if bank think that i telling a lie then i want cctv footage of this transaction. sir now money is not safe also in bank. please help me.

satya gupat
Tehsil jalalbad, shahjahanpur 242220, Uttar Pradesh
Email: / 04/07/2016 / 3:40 pm

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