Category: Articles

Proposed amendments to Consumer Protection Act, 1986

Department of Consumer Affairs, Govt. of India has proposed amendments to the existing Consumer Protection Act, 1986. Following are the important proposed amendments that would benefit the Complainants. 1.  It is proposed to introduce a new sub-clause (va) in 2(1)(c). The…

Best practices for handling your complaints

Taking the right step at right time will ensure effective redressal of your consumer complaints. So here are some important tips to you may keep in mind whenever you face a problem. Please remember these will mostly apply in cases…