In August 3rd 2023 , I recharged my Excitel broadband wifi at the time the payment got cancelled and i called the broadband authority to get the details about the refund . The response from them was i will get the refund in 10 days . After 10 days I didn’t get the payment again …
Category: Internet Services
Complaint regarding Hathway internet speed and service
I had taken a hathway connection on 3 august. Since i took the connection i have not got the speed of the pack which i took. The installer asked me to raise it with customer care. They said the max speed you will get is 40 mbps download and upload 20mbps, thia is outrageous as …
Complaint regarding refund from Hathway Broadband
Respected sir/madam, I paid amount to hathway broadband for broadband service. After payment, they informed to me service not available to your area. we cannot provide broadband connection and we will refund your amount.after 3 days i was called they didn’t respond. i was very frustrated. For my work need emergency i was paid. After …
Netplus broadband not returning my money for more than a month
I recharge my netplus broadbond account with 589 rupees on14 june 2023. But after that i didn’t get the service active so i complain to Customer case of netplus and i got information that my account is terminated on 30 may 2023 because of not recharging from last some mounts. So i requested to return …
Complaint regarding non-receipt of refund from ACT Fibernet
The ACT Fibernet connection was disconnected on 10th of Apr 2023 from my place and till date they have not refunded my amount of Rs 1470/ After continuous follow up they collected the router on 13th May and since than I have been chasing them unsuccessfully to get my money back. Please would request you …
Complaint regarding Jio fibre installation delay
I have booked for new Jio fiber connection and I paid the bill also. The sales person assured as the connection will be given on the same day (yesterday day) But till now no one has come. Kindly do the process as soon as earliest as possible. Note: during the online Enquiry I tried 2 …
Complaint regarding shifting netplus internet connection
I took a 6 months net plus connection after making the payment. At the time of installation they said I can shift the connection if required in future. However, for the past 10 days I am requesting the customer care but they simply say they will do. However, no engineer has visited and the shifting …
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