Telephony | India Consumer Forum - Part 3
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Category: Telephony

Complaint regarding Airtel recharge benefit not credited to account

I’ve done Airtel prepaid recharge of 598 Rs on 27th Aug 2021 and that plan got activated. On 10th Sep 2021, I mistakenly did recharge ( of 379 Rs ) my number when I was trying to do recharge on different mobile of my family member. I raised this issue with Airtel Customer Care and …

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Regarding failed Jio Prepaid mobile recharge through OLA money

I recharged my Jio Prepaid mobile 9885178605 with 247/- on Nov 10, 2021 @ 2:29 PM (Ref # OLA1636534770131184) via OLA Money App, the amount was debited from my bank account but the recharge was not completed. When I asked JIO they have asked me to approach OLA money as they could not see any …

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No Amazon Prime benefit with Airtel 499 postpaid plan

I ported-in to Airtel on 8th November, 2021 with 499 postpaid plan which mentioned that Amazon Prime is available free for 1 year. But after activating my number, I found that in the airtel app that the Amazon benefit is showing claimed. When I called customer care, I was told that Amazon Prime is once …

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Regarding Airtel broadband connection not deactivating

I have airtel broadband connection , i was given request for shifting of connection and nobody contacted me and due to my work urgency i was taken other broad band connection. through airtel app i was given reactivation req and it has asked me to pay due of 275 and i paid this amount. after …

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Forced to take two Airtel SIM cards, unable to block one

My Complaint is against AIRTEL, they forcefully provided me two sim cards, I have been paying 768 additional charges for the sim cards every month since September 2020 though I never used the sim cards, I was told that I cannot block the sim cards prior 3 months and when I tried reaching customer service …

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Vodafone is deducting balance after each recharge for VAS

Vodafone is extorting money in various ways with me. 1. After every recharge Vodafone will deduct my balance on behalf of VAS like hellotune service or other services which I never opted in first place. 2. If I do a recharge through Vi app then the app  says payment failed but amount is received and …

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Vodafone Idea not converting postpaid to prepaid

I have raised request to convert my postpaid to prepaid SIM on 18th Mar by visiting the store. I didn’t get a call or didn’t even informed but closed my request saying that I continue in postpaid. Again I visited the store on 20th Mar raised another request still did the same. Now after many …

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