Travel | India Consumer Forum - Part 2
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Category: Travel

Complaint regarding refund from Happyfares against flight cancellation

I’m writing about a distressing flight booking issue via Happyfares with SpiceJet Airlines for a Mumbai to Kolkata flight on December 24th.On December 4th, the flight got canceled due to operational reasons. Happyfares confirmed this from the airline’s portal, but our portal didn’t reflect it said happyfare. On December 9th, they hinted at a delay …

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Complaint regarding delay in bus service

Bus from Mumbai to Bangalore delayed for 4+ hrs. Value: 1300 I booked a bus from Mumbai to Bangalore for 22nd December 10am pickup from chembur. It’s been 4+hrs and the bus has not arrived. The driver just says they are on the way but they just keep me waiting. This cause a lot of …

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GO First Flight ticket got cancelled, Refund not received

A booking of INR 62292 was made on 15th February 2023 for 2 Adults from Banglore to Phuket (dated 09 May 2023) and return flight to be on 12 May 2023 for 2 adults from Phuket to Banglore through Make my trip app. Also an insurance of INR 60910 was purchased for the same trip …

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Regarding train ticket booking on Yatra App

Rail Tickets not booked but amount debited. Value: 3995 I tried booking 4 rail tickets, from Dadar Mumbai to Sai Nagar Shirdi on Yatra app wherein I made the payment post that I was asked to confirm the booking on IRCTC website. I entered email ID password. However, once I click submit I could not …

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Complaint against bus driver for ill-treating the passenger

The drivers made the passenger sit from Nagpur illegally. He was told that he would be taken till Nanded by giving him a seat, but the passenger who had a confirmed seat came but he said that I have paid the full amount and I want a seat. The driver did not agree and he …

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Complaint regarding delay in getting refund from Happy Fares

Airline refund not provided even after 6 months of waiting period. Value: 16000 Below flight was cancelled by Airline and Airline support mentioned that the passenger details are not updated by the travel agent (Happy Fares)  which is why they cannot initiate a refund. Flight Number: G8-226 Departure Date: 19-May-2023 Departure Time: 10:30 Arrival Time: …

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Regarding refund from UPSRTC after bus cancellation

I had booked my tickets from Lucknow to Prayagraj for 09/11/2023 and unfortunately the bus was cancelled by UPSRTC. I spoke to the executives and was informed that my booking amount will be refunded within 10 days. It has been 15 days and i haven’t received a single penny back. Please look into this matter. …

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