Changed Flight Timings not Informed

My name is Adithya.I had booked a flight on I was travelling from Gaborone to Johannesburg on 31st of March 2015 and my Booking ID is NN2302410575824. I was travelling to attend a 3 days at training at University of Johannesburg. My flight was at 11.55am CAT, but my flight timings were changed to 1.30pm CAT and I was not informed about the changed timings. Due to this inconvenience I couldn’t attend a whole day’s training. I reported the same to and they gave me a reference ID 150408-002188 and told me I will be reverted back within 72 hours but they failed to do so. I would like to claim a refund for the ticket.

Adithya Acharya
Vasuki Nilaya,7-108,Manoligujji, Doddanagudde, Udupi-576102, Karnataka
Email: / 12/04/2015 / 2:56 pm

1 comment for “Changed Flight Timings not Informed

  1. 15/04/2015 at 1:24 pm

    Dear Adithya_AC,

    We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

    In reference to your complaint, we have validated the case with our concerned department and found that there was a delay in flight departure time however, as confirmed by Airline passenger has utilized the complete ticket. So, in this case we are unable to process any refund. We thank you for contacting us.

    Assuring you the best of our services.

    Team-MakeMyTrip Care

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