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Charged by Tikona for unused service

Two months ago, we’ve requested for termination of service, as we were leaving the place. As informed by the company, the request has been raised.

But there has been no follow-up on that, instead we’re getting automated calls from the company to pay for the services, which actually we haven’t used.

As we are not staying there anymore, I’ve no idea from where the bill is generated. You can even check the phone call records, we’ve called numeral times for this complaint.

Kindly, terminate the service with a proper procedure, and stop bothering us. Hoping for a positive reply, please revert soon.

Anshika Verma
Wakad, Pune 411046, Maharashtra
Email: verma.ashi16]@gmail.com / 16/10/2015 / 10:49 pm


    • Tikona Care on 20/10/2015 at 5:15 pm

    Dear Anshika,

    Greetings from Tikona.

    We have noted your post. In order to assist you further we would require your contact or Tikona User ID details. We have assigned a reference number #TIKOC2813 to your case. Requesting you to mention the reference number in the subject line while sharing your details your details with us on tikonacare@tikona.in

    Tikona Care

    • Tikona Care on 21/10/2015 at 5:13 pm

    Dear Anshika,

    Greeting from Tikona.

    Please be assured that your concern listed Oct 16,2015 has been noted and our team is working on addressing the same.

    Tikona Care

    • Tikona Care on 27/10/2015 at 4:26 pm

    Dear Anshika,

    Greetings from Tikona,

    With regards to your concern, we confirm that your Tikona service has been terminated.

    We would like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Tikona Care

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