Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (email@example.com) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala
Complaint against Petsstore.in – Rs.1,740/-:
Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.
petsstore.in - 02-05-2013Kolkata
Refund from Citrus Checkinns – Rs.20,000/-:
Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com…
Navsari, Gujarat - 24.05.2013
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Refund from Valuecart – Rs.2696: Mrs. Satabdi Deb Prasad, Siliguri placed an order for Xiaomi by enrolling with Zestmoney on 27-01-2017. The product was despatched on 30-01-2017 however the customer had cancelled the order immediately on 31-01-2017. The cancellation was acknowledged by Valuecart who asked the customer not to accept the product. The product was thus returned to Valuecart and was redelivered on 20-03-2017. Meanwhile, Zestmoney had deducted EMI from the customer’s account despite …
Satabdi, Siliguri 734014 State: West Bengal
Refund from Yepme – Rs.2,500/- – Mr. Komal Prabhu of Bicholim, Goa had returned a product to Yepme against order 32865300 dt.21-11-2016 and was expecting refund from them. However, even after one month he did not get his money back. He posted his complaint with ICF on 03-01-2017 and the matter was taken up with Yepme. The customer finally got refund by 25-01-2017.
Mr. Komal Prabhu, Bicholim, Goa
Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th…
Ramya Gopinath, Chennai 600006
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-:
Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte…
Oriental Insurance - 05.07.2012
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar of Mumbai, Maharashtra had placed an order for Whirlpool microwave oven on 18-10-2014 with Snapdeal. The product was received in a damaged condition which was reported to Snapdeal immediately. Snapdeal was not attending to the issue properly and were giving non-committal responses. Mrs. Poddar posted her complaint with ICF on 21-01-2015 and the matter was taken up with Snapdeal. After many follow-ups, the issue was resolved to the c…
Mrs. Sangita Poddar, Mumbai