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Complaint against Amazon for delay in delivery

I have ordered a sandisk 16gb pen drive & essot powerhorsez 2600mAH power bank on 6th October 2014. Item was shipped on 7th oct & estimated date of delivery was 11th oct 2014. Till now I have not received my order. Tried to contact Amazon.in numerous time but in vain. When in customer care i requested today morning to cancel this order & refund my money, they are saying money refund process could only be initiated only after we received the item in good condition.

My concern is while i have not received the purchaged item in my hand till now then why i have to wait for another 15 days.

Requesting you to please look into it. This is the worst e-commerce site i have ever gone through.

Mithun Palai
12/A, Industrial Area, Nanjangud-571301, Karnataka
Email: mpalai87@yahoo.co.in / 16/10/2014 / 10:18 am


    • Gorakh Baviskar on 09/12/2015 at 6:31 pm

    i ordered mobile for 1 day delievery but i didnt recieved mobile yet, why are they given such option if they are not able to do so????

    • Niranjan on 02/02/2016 at 3:14 pm

    Hi Mithun,

    Yes, I am agree with you.
    I ordered a phone on 26th Jan, I tracked my package in was arrived on 30th Jan. on 6 AM in my city Ahmedabad,
    I had to gift the phone on birthday on 1st FEB also the delivery date was displayed 1st FEB. I requested amazon customer care to deliver the package at noon time of 1st FEB and they also committed to deliver it on my requested time.
    I waited for whole day till night 8:00 Pm to office but it was not delivered to me. They spoil some one’s celebration without gift.

    I also requested them to deliver next day 2nd FEB(Today), it is 3:00 Pm but the order is not delivered.

    This is the way they guys server the customers… such a harassing service. Amazon can not handle it’s own courier service and courier persons to deliver orders on time.

    I haven’t seen such a worst service.

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