Complaint against bestdealtv for wrong product delivery

I had placed an order for supply of Anvika brand sarri having green colour with blouse piece of maroon colour vide order no 1166694 for Rs 1198/- through telephone.

But the item delivered on 27th March 2016 was different. It had parrot green colour saari with blue colour blouse piece of Panah brand which is not as per ordered and of inferior quality.

The matter was reported to online shoppind site through telephone, the very next day on 28th March 2016. As advised by them, the item with free gift had been couriered to m/s Navkar Trading and Resourcing(supplier), Bhiwandi Thane through DTDC courier vide CN no M32496316 dated 29.03.2016 for Rs 270/-and is delivered to them on 2nd April 2016.

In spite of repeated requests with through mail and telephone, they have not replaced the item yet.

Kindly do the needful so that we get the item as soon as possible.

Reeta Jayaswal
Indore 452001, Madhya Pradesh
Email: / 21/04/2016 / 8:34 pm

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