Complaint against bookmyoffer regarding defective product

I have booked Samsung 16800 power bank from on 28.04.2016 but defective power bank was delivered.
Order no. : 080467775409902

Instead of logging complaint online in the site having Ticket ID : BNV-88D-MEU3 no reply from site , also no phone being picked up by customer care no.8010001133. Request help for refund money or replacement of defective part.

Vinay Satsangi
Jamshedpur 831004, Jharkhand
Email: / 15/05/2016 / 10:18 am

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