Complaint against Brilliant Tutorials for study materials

The complaint is against “Brilliant Tutorials” (12, Masilamani Street, T. Nagar, Chennai – 600017) for not completing the CBSE medical course taken by my son, Anubhav Singh. The course duration was of 2 years, which included 14 sets of study materials and online tests. According to the the schedule given by Brilliant Tutorials, my son should have got atleast 10 sets of study material. But he has got only 5 sets out of 14 sets of study material and after giving 3 online tests, he is unable to login for further online tests. He has not got any information of study materials and online tests after September month of 2015 year.
I even tried to reach them many times through their contact numbers. But each time, it says that the numbers are temporarily withdrawn. After this, I tried to get the details about the course study materials and online tests through e-mail (enquiries@] but till now, I have not got any response from them.
My son’s preparation for MBBS also suffered due to unavailability of study materials and online tests.
The payment for the 2 year course of Rs. 16,517 was paid to them on 16th of April, 2015. The receipt number for the same is RCBT151600147 and enrollment number is P2MB17BT0009. The “Student Invoice” given by the Brilliant Tutorials has been attached.
I want them to return the full amount of Rs. 16,517 since the 2 year CBSE course was not completed and has been stopped without any information.

Janardan Singh
Bindraban, Palampur 176061, Himachal Pradesh
Email: / 12/06/2016 / 5:51 pm

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