My complaint is from Capital First loan services. Company has been provided a loan of Rs 98000/- to me. Company rep has visited my office and collected all documents including cheque duly signed by me. The company’s verification cell me at night of 10 PM which is not professional attitude. Verification have been done twice in a holiday (At 07 Jul 16). The representative behavior is very bad and during the verification he is drunk smell of alcohol is coming with him. The matter has been reported to nodal officer at help desk vide email. The reply of nodal officer is :- “You are not eligible for loan” besides that i reported back about the feedback of representative of his company. This is very bad experiance coming with this interaction of capital first. Next time i will pray my lord to avoid such type of company in future.

MANISH KUMAR SONI
VIP ROAD, Kolkata 700059, West Bengal
Email: wxxxxxxxxxi@gmail.com
117.194.201.149 / 08/07/2016 / 6:34 pm



This article has 6 comments

  1. Dear Mr. Soni,

    Greetings from Capital First!

    This is with reference to your concern regarding feedback for the verification executive.

    Further to our telephonic conversation, we will send you the final communication on your email address womxxxxi@gmail.com (email id masked for security reason).

    Assuring you of our best services always.

    Regards,
    Capital First Limited

  2. I applied for personal loan on 3-July-2016 . Submitted all document’s and verification also done but i didn’t get any reply from your’s side . Whenever I called on your’s customer care number executives said that server is down .Please call after some time .

    This is not the professional behaviour . If possible kindly call me on my registered number or share the current status that, how much time it will take .

  3. Dear Team,

    My Name :Baiju Koshy
    Loan :5864049
    Capital first technical issue my loan six times ECS BOUNCE .
    Already accecpted capital first Person Mr Mxxxxh Vxxxxxe. pesron told all extra charge reduced. all mail communicaition in my hand .Today capital person told Oved due charge Rs3590 to be pay.sir that is not mistaik kindly reduce the other over due charge

  4. Sir
    I kayam singh having a loan from capital first financial company But i pay the full amount of my this loan on 30th june and then the emi is also deducted of 5th of july And today is 11th of july and in 10 days I do not receive a NOC And the amount paid more

  5. Hi,

    I had given DD worth of 5lakhs change amounting to close my loan account in March 2017 and still they have not closed the loan nor have refunded my money back to me for which i am already paying the interest to other bank. On top of that your call center people are so unprofessional over call and none of them couldnt resolve the issue and did not escalate the issue as well when i requested to. Infact they say they dont have any managers or supervisor any time you and they hung up. I have already waited patiently for 7 months and 11 days to get my money back.

    Will capital first pay the interest which they charge when they lend the money from the day 1?
    If so i will be happy to accept the interest + remaining balance of Rs 3.72 Lakhs.

    If i do not receive any update or the money by end of today then will be forced to file a fraud case against Capital first.

  6. Hi
    I have no loan or any type of card or anything with capital first but they debited some charges from my bank account.
    I have complain in their customer care but not help to resolve the issue.

    How and where can I get the resolution please help.

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